Last time, I wrote about the dangers of the ‘cute idea’ that doesn’t always work, and you end up with egg on your face, and LOTS of leaflets in your cupboard.
I also explained how, while it’s tempting to blame the designer, it’s probably more likely to be your fault (#sorrynotsorry). I expect your initial briefing likely wasn’t good enough for the designer to get an accurate picture of what you were after, and how to make that idea work for your audience.
So – you might be thinking – Mrs KNOWITALL, what should I be including when I’m briefing a designer that I’m not saying now, that would make ALL the difference?
Well. Lucky for you, I’ve put together a mini-checklist so that you can get it right every time from now on.
We all have cute ideas. The ones that pop into your head while you are driving your car, or cleaning your shower. You get this cool little idea, something funny, clever or quirky. It might be a business thing, or a personal thing. You know it would help promote your business, or make your family laugh.
Sometimes we get carried away by just how clever our cute idea is.
Back in the late 90s when I was cutting my teeth as a young marketing executive, I spent my time grappling with marketing jargon, trying to get to grips with what it meant. ‘Customer-centric’ was THE latest buzzword at the time (others were ‘website’, ‘email marketing’ and ‘chardonnay’. Odd how time flies isn’t it?).
Magazines such as Marketing Week were packed with ideas and examples of how to make the customer central to the approach you take in marketing your business.
When you say it like that, putting the customer’s needs and wishes at the heart of your business strategy seems obvious. But, lots of small business owners find it tricky.